Privacy Policy
Our Commitment to Privacy
The Canadian Diamond Code Committee (CDCC) is committed to protecting the privacy of information provided to us by (Code) Signatories and consumers. The following privacy policy has been developed by the CDCC so that Signatories and consumers can better understand the information that we need from them, and so that they can consent to our collection, use and retention of this information. These information handling procedures reflect the requirements of the Personal Information Protection and Electronics Document Act.
Information Collected by the CDCC
In the course of our day to day operations the CDCC will request and obtain from Signatories and consumers certain information such as contact particulars: name, address, phone, fax, email, billing information, authentication request information and complaint information. Other information may be requested and provided by Signatories and consumers if they choose. Any such information received by us is treated as confidential and is subject to the terms of our privacy policy.
Use of Information Collected by the CDCC
The CDCC uses this information for the purpose for which it was submitted such as handling authentications and complaints, billing program participation and replying to enquiries and the CDCC may use this information to provide operational notices, program record keeping and to conduct research on our industry practices. This may lead to the CDCC publicizing aggregate data but will not result in the publishing or reporting of any personal data provided to us except as noted below. Signatories may add or remove their name from the Code Signatory Registry by contacting us at info@canadiandiamondcodeofconduct.com .
Sharing of Information Collected by the CDCC
Information may be shared with our legal advisors and with other third party service providers assisting us with member services or providing advice or assistance to the CDCC generally. All third party advisors and service providers shall be prohibited from using the information for any purpose except for providing the services requested by the CDCC. We are, and any third party advisors and service providers to the CDCC are, prohibited from selling, sharing, or otherwise transferring member information to any other third parties. We will not disclose such information for any other purpose with the following exceptions:
- Where required by law or regulation;
- Where requested by a government agency conducting investigations or other proceedings;
- Where an indication of potentially fraudulent activity, deceptive or misleading activity or potentially unlawful activity that a governmental agency should be made aware of.
Information Security
The CDCC will maintain information in a secure environment. We will employ reasonable means to protect the information against loss, unauthorized disclosure, and unauthorized access. We will train our staff so that they are aware of the requirements of this policy and we shall require their adherence to his policy in their conduct of CDCC business. If we need to transmit data containing your information we will take reasonable measures to protect the data during transmission.
Information Accuracy
We will make reasonable efforts to ensure the accuracy of the information collected from and maintained by us. Any Signatory may contact the CDCC office to enquire about the information pertaining to the Signatory. We will promptly correct any record shown to us to be incorrect.
Privacy Officer
Our Privacy Officer can be reached at our office using any one of the following means:
Mail: The Canadian Diamond Code Committee
Att: Privacy Officer
27 Queen St. East
Ste.600
Toronto, Ontario
M5C 2M6
Email: info@canadiandiamondcodeofconduct.ca
Attention: Privacy Officer
Consent to Collect and Use Information
We will consider that you consent to the information collected by us in accordance with the terms of this privacy policy unless you advise us otherwise. You may also withdraw your consent to our continued retention of your information or advise us that certain information provided by you at any time is not to be retained or saved except for information which we need in order to approve and continue the approval of a Signatory of the Code.
